Privacy Policy

Last Updated: October 2025

At Chat-CSV.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights.

1

Information We Collect

Login Data:

When you sign in with Google, we receive your name, email address, and profile ID.

Usage Data:

We record your usage activity, such as how many questions you ask per day, to manage free and paid limits.

Uploaded Files:

CSV files you upload are processed temporarily and deleted automatically after the query is completed. We do not store or reuse them.

Payment Information:

Payments are handled by Stripe, a trusted third-party payment processor. We do not store or have access to full payment details.

Usage Data:

We track your question usage to enforce plan limits. See our pricing page for details on each plan.

2

How We Use Your Information

We use your data to:

  • Authenticate and manage your account.
  • Track usage limits and prevent misuse.
  • Provide and improve the site's functionality.
  • Process payments through third-party providers.
  • Generate responses to your questions using Gemini (Google AI) and other AI models.

We do not sell, rent, or share personal information with any third parties for marketing purposes.

3

Data Storage & Security

  • Data is stored securely on Firebase and hosted via Vercel.
  • We take reasonable measures to protect your data against unauthorized access, alteration, or disclosure.
4

Third-Party Services

We rely on the following trusted providers, each governed by their own privacy policies:

Google OAuth (Login)

Google Privacy Policy

Firebase (Hosting & Database)

Firebase Privacy Policy

Vercel (Deployment)

Vercel Privacy Policy

Stripe (Payments)

Stripe Privacy Policy

Google Gemini (AI Processing)

Google AI Privacy Policy

Your queries or partial CSV data may be transmitted securely to Gemini for generating AI-based responses.

5

Cookies

  • We may use cookies or local storage for authentication and performance.
  • You can disable cookies through browser settings, though this may limit functionality.
6

Data Retention

  • Login and usage data are retained while your account remains active.
  • Uploaded CSVs are deleted after query completion.
  • You may request deletion of your data by emailing us at hello@chat-csv.com.
7

Children's Privacy

Our service is designed for general audiences and is not specifically directed at children under 13 years of age. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal information, please contact us at hello@chat-csv.com, and we will promptly delete it.

8

Your Rights

You have the right to:

  • Access, correct, or delete your data.
  • Withdraw consent by deleting your account.

Requests may be sent to hello@chat-csv.com.

9

Compliance

We comply with India's Digital Personal Data Protection Act, 2023 (DPDP Act) and follow global best practices consistent with the GDPR.

10

Updates

We may update this Privacy Policy occasionally. The "Last Updated" date reflects the current version.

11

Jurisdiction

Any dispute related to this Privacy Policy will be subject to the exclusive jurisdiction of the courts in Delhi, India.

12

Contact

For any privacy questions, email:

Email us at:

hello@chat-csv.com